TERMS & CONDITIONS
(a) Beads Safaris Collection Inclusions and Exclusions
- Accommodation in carefully selected properties in all East African countries as per the itineraries.
- Transport in 4 X 4 Land cruisers or comfortable safari minibus, driven by a naturalist driver/guide inclusive of drivers allowance
- One 1litre bottles of mineral water each day for each guest while on safari. All meals while on safari as per the itineraries.
- All Park and / or Conservancy Entry fees
- All transfers as indicated in the itineraries
- Air Excavation cover
- International flights
- Things of personal nature and any other service not included in the itinerary
- Passport and visa fees and service charges for obtaining visas.
- Baggage, Personal and/ or Travel Insurance
- Cost for anything not specifically mentioned in the listing above.
- Laundry, beer and non luxurious spirits
(b) How to Book
Send a non-refundable deposit of 50% of the total tour cost. On receipt of your deposit, subject to availability, we will reserve your place on your selected safari.
(c) Final Payment
Final payment is due 30 days prior to departure. Costs of gratuities to driver guides, camp/lodge/hotel staff, as well as any excursion not related to the safari, and other items of personal nature are not included.
(d) Cancellation and No Show
Reservations/Bookings that are canceled, reduced in length of stay or reduced in numbers of participants (hereinafter collectively called CANCELLATION) are subject to cancellation and No Show fees.
The scale of charges, expressed as a percentage of the tour prices, is as follows:
More than 8 week notice Deposit refunded less 5% handling fee
- 8 weeks – 4 week notice 50%
- Less than 3 week notice 60%
- Less than 2 week notice 90%
- Less than 1 week notice 100%
Should you fail to join a tour or join it after departure or leave prior to its completion, no tour fare refund can be made. (Please note that if the reason for the cancellation falls within the terms of any holiday insurance policy, which you hold, then the insurance company, subject to the terms of your insurance will normally refund any such charges to you).
(e) Accommodation Substitution
Should the case arise whereby accommodation is not available at the quoted hotels/ Lodges/ Tented camps alternative accommodation will be provided at hotels/lodges/tented camps of similar caliber.
Whilst the company uses its best endeavors to ensure that all anticipated accommodation is available as planned, there shall be no claim of any nature whatsoever against the company for a refund either in whole or part, if any accommodation or excursion is unavailable, or the passenger was unable to use this service.
Guests with special dietary requirements are advised to warn us well in advance before your departure.
Please keep your luggage light – soft duffel bags are preferable. Luggage is limited to 10kg per person on local flights.
(i) Passport and Visas
You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.
The company reserves the right without further notice to make use of any photography or film taken on safari by our staff for general purposes without payment or permission. Kindly confirm with the driver guide before taking a photo of the local people.
(k) Check-in and check-out times
Rooms are available for check in at 1200hours on the scheduled arrival date. Rooms should be vacated by 1000 hours on the scheduled departure date. Special consideration may be extended on departure time subject to anticipated arrivals.
(l) Changes to Schedule
Although every effort is made to adhere to schedules it should be borne in mind that the Company reserves the right, and in fact is obliged, to occasionally change routes and accommodations on safaris as dictated by changing conditions. Such conditions may be brought by “force majeure” or statutory directive, seasonal rainfall on bush tracks, airfields and game areas, or game migrations from region to another or reservation problems, etc. However, the company shall make all reasonable efforts in resolving the situation not limited to offering alternative.
In the event that any term or condition contained in these Booking Condition is unenforceable or void by operation of law or as being against public policy or any other reason then such term or condition shall be deemed to be served from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.
(n) Guide Substitution
If one of our guides is unable to take a safari due to illness or other reasons, we reserve the right to substitute with another guide.
We will do our outmost to keep the prices as quoted or published. Should fluctuation in statutory taxes, exchange rates, etc. force increases on us; we reserve the right to surcharge without notice.
(p) Participant Incompatibility
The company may, at its discretion and without liability of its cost to itself, at any time cancel or terminate the passengers booking and in particular without limiting the generality of the forgoing, it shall be entitled to do in the event of illness or illegal or incompatible behaviour of the passenger, who shall in such circumstances not be entitled to any refund.
(q) Publicity Materials
The company reserves the right to use any photograph or film taken during the safari by any appointed representative of The Company, for the use in The Company’s advertising or publicity material, without obtaining further consent from the client prior to the departure of the client’s appointed safari.
The client acknowledges that the safari can sometimes be demanding and it’s his/her responsibility to ensure that he/she is sufficiently fit and able to embark on the tour.
(s) Authority of the Safari leader
Clients will accept the authority and decisions of the safari leader appointed by the Company. The final decision on the itinerary, accommodation and conduct on the safari will be taken by the safari leader appointed by the Company.
(t) Limitation of Liability
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims subject to the jurisdiction of the courts of Kenya.
The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.
(u) Errors and Omissions
Although we have made a concerted attempt to verify the accuracy of statements made in our trip documentation including brochure, website and trip reports we cannot be held responsible for any error, omission or unintentional misrepresentation that may occur.
(v) Governing Law
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of Kenya, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in Kenya where such a dispute cannot be solved through arbitration.
Name: ____________________________________ BSC Representative: _________________________
Passport Number: ___________________________ Designation: _______________________________
Nationality: ________________________________ Trip Code & Duration: _______________________
Date: ____________________________________ Date: ______________________________________